Transform Your Business with Our Managed IT Services
We provide managed IT support & technology solutions for SMEs and small businesses, specialising in cyber security, scalable cloud solutions, data backup services, unified communications & IT consultancy.
Why partner with Dragonfly IT?
For SMEs and small businesses navigating the challenges of limited IT resources, we offer a comprehensive solution that eliminates the financial strain and operational complexities of managing IT in-house. Our proactive monitoring systems continuously oversee your IT network, identifying and resolving potential issues before they impact your productivity, ensuring optimal efficiency and robust security. We provide a complete suite of managed IT services tailored to the unique needs of small businesses and SME's. This includes robust network security measures to protect your valuable data, seamless integration of scalable cloud solutions, reliable data backup and recovery services to prevent data loss, and a responsive help desk to address any technical issues promptly. Our flexible service packages are designed to align with your budgetary constraints, offering enterprise-level IT support at a predictable cost. Furthermore, for situations requiring hands-on assistance, our on-site support services ensure that expert help is readily available when you need it most. Partner with us to gain a dedicated IT team without the overhead, allowing you to focus on growing your business with confidence.
Why partner with Dragonfly IT?
For SMEs and small businesses navigating the challenges of limited IT resources, we offer a comprehensive solution that eliminates the financial strain and operational complexities of managing IT in-house. Our proactive monitoring systems continuously oversee your IT network, identifying and resolving potential issues before they impact your productivity, ensuring optimal efficiency and robust security. We provide a complete suite of managed IT services tailored to the unique needs of small businesses and SME's. This includes robust network security measures to protect your valuable data, seamless integration of scalable cloud solutions, reliable data backup and recovery services to prevent data loss, and a responsive help desk to address any technical issues promptly. Our flexible service packages are designed to align with your budgetary constraints, offering enterprise-level IT support at a predictable cost. Furthermore, for situations requiring hands-on assistance, our on-site support services ensure that expert help is readily available when you need it most. Partner with us to gain a dedicated IT team without the overhead, allowing you to focus on growing your business with confidence.
Dragonfly IT is driven by a deep-seated passion to deliver IT excellence
Launching my IT career at the Volkswagen Group's Milton Keynes headquarters thrust me into the dynamic corporate landscape of a global leader. While the scale felt immense early on, the burgeoning technology revolution captivated me. I was instantly drawn to the potential of these "square boxes" about to reshape our world.
Our initial task involved a seamless migration of user operating systems, ensuring uninterrupted business continuity. Among ten engineers, I was the sole individual offered a permanent position. I now recognise this wasn't solely due to technical prowess, but rather my ability to consistently deliver exceptional customer experiences to users at all levels within the organisation. This strength propelled me into a service engineer role, where I was responsible for providing that same high standard of service to some of the UK's largest companies.
IT has always been my passion & throughout my career, I often observed a prevailing expectation of challenging IT interactions among customers. I consistently strived to surpass these expectations, prioritising the best possible user experience. This dedication has shaped my journey to where I am today. Dragonfly IT isn't simply about meeting service expectations; it's driven by a profound commitment to delivering IT excellence, a principle that permeates every facet of our company.
Jon Cronin - Technical Director
Our focus is delivering excellence
Dragonfly IT delivers reliable and comprehensive technology solutions tailored for businesses in Northampton and Milton Keynes.
Cost-effective managed IT services empower small to medium-sized enterprises (SMEs), with a dedicated team committed to providing rapid & effective outcomes.
By strategically partnering with leading technology vendors, we offer a full spectrum of products and services, encompassing hardware, software, robust data backup solutions, cutting-edge cybersecurity measures, versatile cloud services, unified communications, and efficient licensing management.
Expanding our commitment to your security, we've recently partnered with a highly respected UK security consultancy. This collaboration allows us to offer advanced security services, including CREST-certified Penetration Testing, providing you with an extra layer of assurance.
Furthermore, we offer end-to-end networking solutions, from initial design to seamless installation. Leveraging extensive experience within the IT service industry, we've cultivated strong relationships with some of the UK's foremost technical experts. These partnerships, forged through experience with major players in the technology sector, now directly benefit Dragonfly IT, enabling us to bring truly enterprise-grade IT solutions and tier-one support to your business.
IT Support & Technology solutions for Northampton & Milton Keynes
Dragonfly IT delivers results-driven managed IT services and continuous support for small businesses and SMEs throughout Northamptonshire and Milton Keynes, ensuring seamless system operation and business continuity. Based in Northampton, our readily available IT team is here to support your business needs.
Support +
08:30 - 17:30
£40
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- Helpdesk support
- Unlimited Remote support
- On-site Support Services Available**
- Endpoint Security Protection
- Webroot® Web Protection
- 365 Back-Up Services available**
- Remote Monitoring & Management
- The Client Hub
Business Support +
08:00 - 18:00
£50
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- IT Audit & Health Check
- Helpdesk support
- Unlimited Remote support
- On-site Support 9am -5pm
- Endpoint Security Protection
- Webroot® Web Protection
- 365 Back-Up Services available**
- Remote Monitoring & Management
- Proactive Patch Management
- Technology Roadmap
- The Client Hub
Total Support +
07:00 - 19:00 + Out of Hours*
£60
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- IT Audit & Health Check
- Helpdesk support
- Unlimited Remote support
- On-site Support Services 7am -7pm
- Endpoint Security Protection
- Webroot® Web Protection
- Unlimited 365 Back-Up Services
- Remote Monitoring & Management
- Proactive Patch Management
- Technology Roadmap
- 24/7 Security Operation Centre
- The Client Hub
- Virtual IT Director
**Additional charges may apply
Quick & Easy IT Support Onboarding - A Simple Four-Step Process
1: Get in Touch
Ready to future-proof your business technology? Contact us to develop your tailored Ascend IT Support package.
2. Evaluating your technology
We'll thoroughly evaluate your tech and support, understanding your processes and priorities.
3. Ensure a seamless transition
Experience seamless transition with our fast, accurate, and reliable Managed IT services, minimising disruptions.
4. Security & compliance
Ensure your business is properly protected and licensed with our comprehensive security and license audit.
Maximise Efficiency, Minimise Costs
Unlock your business's full potential with our comprehensive suite of business support services, designed to drive significant and sustainable performance improvements. Our team of seasoned experts provides tailored guidance, offering strategic insights and actionable recommendations to address your unique challenges and capitalise on emerging growth opportunities. We equip your company with the essential resources and tools needed to streamline operations, enhance efficiency, and achieve your strategic objectives. By optimizing your core processes and integrating the latest digital technologies, we empower your teams to work smarter, not harder, leading to tangible increases in overall productivity. We help you navigate the complexities of the modern business environment, ensuring you leverage the right technological advancements to gain a competitive edge. Our collaborative approach fosters a culture of continuous improvement, enabling your organisation to adapt, innovate, and achieve lasting success. Partner with us to transform your business and realise its true performance potential.
Flexible IT support when it is needed
Recognising that every business has unique IT requirements, we move beyond generic solutions to offer truly tailored support packages designed to perfectly align with your specific needs and objectives. Whether you're a nimble startup navigating your initial growth phase or an established enterprise with complex infrastructure, we understand that a one-size-fits-all approach simply doesn't deliver optimal results. We believe in collaborative partnerships, working closely with you to understand your current IT landscape, future goals, and budgetary considerations. Our flexible contract options provide the agility you need, allowing you to scale your support as your business evolves. For organisations with existing in-house IT teams, we seamlessly integrate our expertise to complement their capabilities, providing specialised support and strengthening your overall cyber security posture. Our goal is to ensure seamless IT operations, robust security, and a support structure that empowers your business to thrive, regardless of its size or stage of development. We're not just a service provider; we're your dedicated IT partner.
Cyber security
In today's interconnected world, security is not just an add-on; it's the bedrock of effective IT support. We firmly believe that a robust cyber security posture is fundamental to protecting your valuable digital assets, mitigating the ever-present threat of cyber attacks, and fostering unwavering trust with your customers. Our comprehensive suite of cyber security services is designed to create a secure and resilient IT environment, allowing your business to thrive without the constant worry of digital threats. Our proactive approach includes advanced threat detection technologies to identify and neutralise malicious activity before it can cause harm. In the event of an incident, our expert team provides rapid and effective incident response to minimise damage and restore operations swiftly. Furthermore, we empower your employees to become a vital first line of defence through engaging and informative security awareness training programs. By investing in these crucial security measures, we ensure the confidentiality, integrity, and availability of your data, safeguarding your reputation and empowering your business to operate with confidence in the digital realm.
Microsoft 365 Support
Unlock the full power of Microsoft 365 and elevate your business potential with our dedicated on-demand support services. We provide comprehensive assistance for the entire suite of Microsoft 365 applications, including the collaborative power of SharePoint and Teams, the robust email management of Exchange, and the familiar productivity tools of the Office Suite (Word, Excel, PowerPoint, Outlook, etc.). Our expert support ensures uninterrupted business continuity, minimising downtime and maximising productivity across your organisation. We understand the critical importance of data protection and provide guidance and solutions to help you leverage Microsoft 365's built-in security features effectively. Foster seamless communication and collaboration within your teams and with external stakeholders through our readily available support for Teams and Exchange. Whether you have a quick question or require in-depth assistance, our responsive support ensures you can maximise your investment in Microsoft 365 and drive your business forward with confidence.
Our Commitment
Dragonfly IT is deeply committed to sustainable practices across all our operations & IT solutions.
We strive to minimise our impact and offer environmentally conscious services, ensuring a greener future for our clients & community in
Northampton, Milton Keynes & beyond.
Contact
General Enquiries
- HQ@DragonflyIT.co.uk
- 01908 040 678
Support
- Support@DragonflyIT.co.uk
- 0333 0444 323
