Managed IT Support & Technology Solutions
We specialise in providing customised solutions that cater specifically to the unique requirements of both small businesses & SMEs, ensuring that you receive the support and resources necessary for your success.
Why partner with Dragonfly IT?
For SMEs and small businesses navigating the challenges of limited IT resources, we offer a comprehensive solution that eliminates the financial strain and operational complexities of managing IT in-house. Our proactive monitoring systems continuously oversee your IT network, identifying and resolving potential issues before they impact your productivity, ensuring optimal efficiency and robust security. We provide a complete suite of managed IT services tailored to the unique needs of small businesses and SME's. This includes robust network security measures to protect your valuable data, seamless integration of scalable cloud solutions, reliable data backup and recovery services to prevent data loss, and a responsive help desk to address any technical issues promptly. Our flexible service packages are designed to align with your budgetary constraints, offering enterprise-level IT support at a predictable cost. Furthermore, for situations requiring hands-on assistance, our on-site support services ensure that expert help is readily available when you need it most. Partner with us to gain a dedicated IT team without the overhead, allowing you to focus on growing your business with confidence.
Why partner with Dragonfly IT?
For SMEs and small businesses navigating the challenges of limited IT resources, we offer a comprehensive solution that eliminates the financial strain and operational complexities of managing IT in-house. Our proactive monitoring systems continuously oversee your IT network, identifying and resolving potential issues before they impact your productivity, ensuring optimal efficiency and robust security.
We provide a complete suite of managed IT services tailored to the unique needs of small businesses and SME's. This includes robust network security measures to protect your valuable data, seamless integration of scalable cloud solutions, reliable data backup and recovery services to prevent data loss, and a responsive help desk to address any technical issues promptly. Our flexible service packages are designed to align with your budgetary constraints, offering enterprise-level IT support at a predictable cost. Furthermore, for situations requiring hands-on assistance, our on-site support services ensure that expert help is readily available when you need it most. Partner with us to gain a dedicated IT team without the overhead, allowing you to focus on growing your business with confidence.
Maximise Efficiency, Minimise Costs
Unlock your business's full potential with our comprehensive suite of business support services, designed to drive significant and sustainable performance improvements. Our team of seasoned experts provides tailored guidance, offering strategic insights and actionable recommendations to address your unique challenges and capitalise on emerging growth opportunities. We equip your company with the essential resources and tools needed to streamline operations, enhance efficiency, and achieve your strategic objectives. By optimising your core processes and integrating the latest digital technologies, we empower your teams to work smarter, not harder, leading to tangible increases in overall productivity. We help you navigate the complexities of the modern business environment, ensuring you leverage the right technological advancements to gain a competitive edge. Our collaborative approach fosters a culture of continuous improvement, enabling your organisation to adapt, innovate, and achieve lasting success. Partner with us to transform your business and realise its true performance potential.
Flexible IT support when it is needed
Recognising that every business has unique IT requirements, we move beyond generic solutions to offer truly tailored support packages designed to perfectly align with your specific needs and objectives. Whether you're a nimble startup navigating your initial growth phase or an established enterprise with complex infrastructure, we understand that a one-size-fits-all approach simply doesn't deliver optimal results. We believe in collaborative partnerships, working closely with you to understand your current IT landscape, future goals, and budgetary considerations. Our flexible contract options provide the agility you need, allowing you to scale your support as your business evolves. For organisations with existing in-house IT teams, we seamlessly integrate our expertise to complement their capabilities, providing specialised support and strengthening your overall cyber security posture. Our goal is to ensure seamless IT operations, robust security, and a support structure that empowers your business to thrive, regardless of its size or stage of development. We're not just a service provider; we're your dedicated IT partner.
IT Support & Technology solutions for Northampton & Milton Keynes
Dragonfly IT delivers results-driven managed IT services and continuous support for small businesses & SMEs throughout Northamptonshire and Milton Keynes, ensuring seamless system operation & business continuity. Based in Northampton, our readily available IT team is here to support your business needs.
Support +
08:30 - 17:30
£40
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- Helpdesk support
- Unlimited Remote support
- On-site Support Services Available**
- Endpoint Security Protection
- Webroot® Web Protection
- 365 Back-Up Services available**
- Remote Monitoring & Management
- The Client Hub
Business Support +
08:00 - 18:00
£50
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- IT Audit & Health Check
- Helpdesk support
- Unlimited Remote support
- On-site Support 9am -5pm
- Endpoint Security Protection
- Webroot® Web Protection
- 365 Back-Up Services available**
- Remote Monitoring & Management
- Proactive Patch Management
- Technology Roadmap
- The Client Hub
Total Support +
07:00 - 19:00 + Out of Hours*
£60
per seat monthly
- Free Discovery Consultation
- Free Onboarding
- IT Audit & Health Check
- Helpdesk support
- Unlimited Remote support
- On-site Support Services 7am -7pm
- Endpoint Security Protection
- Webroot® Web Protection
- Unlimited 365 Back-Up Services
- Remote Monitoring & Management
- Proactive Patch Management
- Technology Roadmap
- 24/7 Security Operation Centre
- The Client Hub
- Virtual IT Director
**Additional charges may apply
Cyber security
In today's interconnected world, security is not just an add-on; it's the bedrock of effective IT support. We firmly believe that a robust cyber security posture is fundamental to protecting your valuable digital assets, mitigating the ever-present threat of cyber attacks, and fostering unwavering trust with your customers. Our comprehensive suite of cyber security services is designed to create a secure and resilient IT environment, allowing your business to thrive without the constant worry of digital threats.
Our proactive approach includes advanced threat detection technologies to identify and neutralise malicious activity before it can cause harm. In the event of an incident, our expert team provides rapid and effective incident response to minimise damage and restore operations swiftly. Furthermore, we empower your employees to become a vital first line of defence through engaging and informative security awareness training programs. By investing in these crucial security measures, we ensure the confidentiality, integrity, and availability of your data, safeguarding your reputation and empowering your business to operate with confidence in the digital realm.
Microsoft 365 Support
Unlock the full power of Microsoft 365 and elevate your business potential with our dedicated on-demand support services. We provide comprehensive assistance for the entire suite of Microsoft 365 applications, including the collaborative power of SharePoint and Teams, the robust email management of Exchange, and the familiar productivity tools of the Office Suite (Word, Excel, PowerPoint, Outlook, etc.). Our expert support ensures uninterrupted business continuity, minimising downtime and maximising productivity across your organisation. We understand the critical importance of data protection and provide guidance and solutions to help you leverage Microsoft 365's built-in security features effectively. Foster seamless communication and collaboration within your teams and with external stakeholders through our readily available support for Teams and Exchange. Whether you have a quick question or require in-depth assistance, our responsive support ensures you can maximise your investment in Microsoft 365 and drive your business forward with confidence.
Disaster Recovery & Business Continuity
In today's dynamic business landscape, unforeseen events can pose significant threats to operational continuity. Our fully managed disaster recovery services provide a robust shield, safeguarding your business from data loss and prolonged downtime. We go beyond simple backups, offering proactive data protection strategies that continuously monitor and secure your critical information. In the event of a disaster, our rapid system restoration capabilities ensure swift recovery, minimising disruption to your operations and allowing you to resume normal activity with minimal delay.
Our expert team takes complete ownership of your disaster recovery plan, eliminating the burden and expense of managing an in-house recovery team. We meticulously design and implement solutions tailored to your specific needs and align precisely with your recovery time objectives (RTOs). This ensures that your critical systems are back online within your defined timeframe, mitigating potential financial losses and reputational damage. By entrusting your disaster recovery to us, you gain peace of mind knowing that your business is resilient and prepared for any eventuality, allowing you to focus on growth and innovation.
Benefits of Managed IT Support
Our Commitment
Dragonfly IT is deeply committed to sustainable practices across all our operations & IT solutions.
We strive to minimise our impact and offer environmentally conscious services, ensuring a greener future for our clients & community in
Northampton, Milton Keynes & beyond.
Contact
General Enquiries
- HQ@DragonflyIT.co.uk
- 01908 040 678
Support
- Support@DragonflyIT.co.uk
- 0333 0444 323
